How do you rate the quality of service provided by property advisors, property lawyers and other property professionals?

Many occupiers are satisfied with the standard of service they receive from professionals acting on behalf of the property industry	'Generally the service is good and they try to negotiate and resolve issues.' 'Landlords employ well-known, reputable professionals; we try to ensure we engage even better ones!' 'The quality of service provided by these professionals is usually good though they're not really on your side.'
Some believe that standards of service have improved	'Things have improved especially with the new web based technology.' 'Compared to a few years ago the standard has improved. There are now more specialists and this has helped raise standards.' 'They are trying slightly harder as they have to justify their fees now.'
There is a perception that the economic downturn has stimulated better service	'They have improved because nothing is shifting so they have more time to spend on us.' 'Historically they have been difficult and intransigent but now they are behaving in a more flexible manner. It's a function of supply and demand.'
There is variation in the service provided	'Amongst lawyers, surveyors and unqualified property agents you find some who are exceptionally good and very efficient, but a lot just get by and some are hopeless, even the qualified people.'
Costs are a major concern to occupiers	'The quality of service that these people provide is fine but the costs are huge.' 'I have noticed that lawyers are looking to maximise their income now, so transactions are taking longer than they should.' 'Solicitors tend to be slow and expensive. My feeling is that they try to make work for themselves because there is actually so little work around.'
Occupiers would like processes to be speeded up	'My only gripe is that transactions take far too long.' 'The quality of service is not unreasonable, but there is sometimes a tardiness in the legal profession to close transactions.'
More flexibility would be appreciated	'Agents and surveyors are still dealing in an outmoded way instead of embracing a more modern, flexible and strategic mode of working.' 'Landlords' lawyers often think too theoretically instead of understanding the needs of a specific situation. They can be quite intransigent whereas more flexibility would benefit both the landlord and the tenant.'