UK OCCUPIER SATISFACTION INDEX 2009 PROPERTY INDUSTRY ALLIANCE
AND CORENET GLOBAL UK
Home : Qualitative findings : Summary by question

How are your organisation's space requirements likely to change in the next two years?

Some occupiers envisage their need for space increasing over the next two years, but others anticipate needing less space due to slowing expansion plans, more efficient use of existing space and the need to reduce carbon footprint

Some occupiers envisage their need for space increasing over the next two years 'We are looking for more units in the UK. We are a successful company and our product is not credit card driven. It's a daily basic and we are more resilient than other retailers. We are still not represented in a lot of places in the UK so there is the opportunity for growth.'
Some anticipate that the recession may stimulate their need for more space 'We are a value chain of shops and are actually benefiting from the recession. We plan to acquire 35 more shops during the next 12 months.'

'There are going to be less people around and therefore, there will be more opportunities for those who survive to acquire more space.'
But some may consider owning property rather than leasing 'We are fairly aggressive, entrepreneurial and cash rich so there will be lots of opportunities for us. I will look to buy, not lease.'

We are giving up two very large leasehold properties. We are losing staff and relocating to owned buildings.'
Some are looking to secure the right property at the right price 'We are likely to double in size, but this depends on us finding the right size premises at the right price.'

'I think there will be opportunities to pick up some good property because of the credit crunch.'
Expansion plans are slowing for some 'We are expanding, but at a slightly slower rate. We expect to open a further 70 units next year.'

'We are less aggressive in our acquisitions programme, but there will be growth.'

'Six months ago we would have said we needed more space but in the present economic situation we're not sure.'
Some occupiers anticipate needing less space, with many attributing this to the economic climate 'The economic situation is prompting us to reduce space a little and one office has closed this year.'

'There will be less need for space. It's just been announced that there will be a 10% reduction in head count in London and that will take time to work through.'
A few occupiers, mainly government agencies, say their need for less space is driven by their obligation to reduce carbon footprint 'We are trying to rationalise our estate and we are committed to reducing our carbon footprint.'

'We are obliged to reduce carbon footprint per person, and that means reducing space from 15 sq. m. per head, to the Government's new target of 10 sq. m. per head.'
Some say that they will be making more efficient use of existing space 'We are consolidating our business and being more aggressive in space planning.'

'We are attempting to improve efficiency by combining some of our operations, disposing of some warehouses and taking up others. We are maintaining our business level.'
Occupiers are being creative about reducing their need for space 'We now have a more mobile desk sharing policy. This is reducing our space requirements and will continue to do so.'

'There is now more hot-desking, flexible hours and home working.'